Frequently asked questions
At ANAMA, clean beauty means creating skincare that’s both effective and kind to you and the earth. Our products are crafted without synthetic fragrances, colors, or harmful chemicals, focusing instead on vegan, non-GMO, and upcycled ingredients like rose water and rose wax. We’re dedicated to cruelty-free practices and select organic, palm oil-free components to reduce our environmental impact, embracing beauty routines that benefit our world. Additionally, we use eco-friendly packaging to further minimize our carbon footprint.
Yes, ANAMA products are generally safe for pregnant women as they are free from harmful chemicals. However, it is always best to consult your personal doctor before starting any new skincare routine during pregnancy to ensure it meets your individual needs.
Yes, animal welfare is at the heart of everything we do. We never test our products on animals, aligning with our belief in caring for all living beings. This commitment reflects our deeper mission to promote beauty that goes beyond the surface, respecting all life. Our cruelty-free approach extends to our suppliers and manufacturing processes, ensuring ethical standards are maintained throughout.
We are proud to say our products are crafted in Greece, where we blend the country’s rich natural resources and traditional skincare wisdom with advanced technology, offering you a unique and effective skincare experience. This fusion of tradition and innovation allows us to create products that are both luxurious and effective.
Your happiness with our products is of great importance to us. Unopened items can be returned within 14 days for a full refund. Due to hygiene and safety concerns, we cannot accept returns on opened items. If you need to return a product, reach out to our customer service team with your details, and we’ll assist you with the process, ensuring you enjoy a seamless shopping experience. We strive to handle all returns and exchanges efficiently and to your satisfaction.
Yes, sustainability is a core value at ANAMA. In addition to using eco-friendly packaging and upcycled ingredients, we also ensure that our manufacturing processes are energy-efficient and environmentally friendly. We continually seek ways to reduce our carbon footprint and support initiatives that promote environmental conservation.
Yes, ANAMA products are formulated with gentle, natural ingredients that are suitable for sensitive skin. Our commitment to avoiding harsh chemicals ensures that our products nourish and protect your skin without causing irritation. If you have specific skin concerns, we recommend consulting with a healthcare provider.
To get the most out of ANAMA products, start with a clean face, apply a toner if you use one, followed by ANAMA serum, and finish with the ANAMA moisturizer. Adjust your routine as needed based on your skin type and personal preferences. For specific product recommendations, please refer to the instructions provided with each product.